Security & Keys
Security Gate
Colony Cove is a gated community with a security gate at the entrance.
There are 2 ways the gate can be opened: 1) by entering a code on the keypad, 2) by opening the gate with the remote. Exiting is accomplished by driving over a sensor imbedded in the driveway or by using a remote. The gate is connected to the emergency generator, so it will operate during a power failure. The Richmond Fire Dept. and VI Police Department have authorized access.
The keypad uses a 5 digit code and the format is NNNN*. The asterisk* at the end must be entered or the code won’t work. The code is changed from time to time, so be sure to inquire at the front desk when you or your guests arrive. There is also a pedestrian gate there that uses the same code.
Security
Motion sensitive security cameras are used to monitor and record activity around the buildings and grounds at Colony Cove. The cameras are strategically located and act as a deterrent for would be vandals. In addition, Colony Cove provides security guards who patrol the premises.
Keys
Keys are issued by the front desk, owners, or rental managers. In the event of a lockout during normal business hours, seek assistance from the front desk.
After normal business hours, guests should contact their rental agent for entry. In the event you cannot contact your rental agent and must contact the Colony Cove Facility Manager, you will need to pay a $100 callout charge.